Description:
When I receive an Enquiry Email, two logos are showing up instead of just one. This might look confusing, as only one logo should appear in the email.
Explanation (Step-by-Step):
- Problem Identified: You are receiving emails related to enquiries, and these emails are displaying two logos, which is not the expected behaviour. Ideally, there should be just one logo in the email.
- Reason for the Issue: The issue might be caused by a bug or an error in the code that handles the email template. This error is making the logo appear twice, which is not how the email was originally designed.
- Solution: This issue has been fixed in the version, specifically in PEP version 6.4.4. So, install the latest version or update to the latest version, and the problem of having two logos in the Enquiry Email will be resolved.
- What You Should Do:
- Install the latest version of the PEP plugin.
- Also, if an update is available, make sure to update your system to the latest version.
- After updating, check your Enquiry Emails again, and the problem should be fixed, with only one logo appearing as intended.
Final Note:
In the meantime, if this issue is urgent, you could manually review the email template or contact for technical support team for a permanent solution.