Description:
With the new version 4.1.0 update, you can easily set a default placeholder image for empty add-on boxes. This feature enhances the user experience by displaying a consistent image in add-on boxes that don’t yet contain any items.
You can set this placeholder image at two levels: Global and Product-specific.
Supports: Only Modern Layout

Introducing Placeholder Images for Empty Add-On Boxes
Ever wished you could display a default image in empty add-on boxes?
With version 4.1.0 of our plugin, you can now do just that! This new feature allows you to upload and display a placeholder image when no add-ons are selected for a product.
It’s a great way to make your shop look more polished and give your customers a better visual experience.
How Does It Work?
You can set the placeholder image at two different levels:
- Global Level – Applies to all add-on boxes across your site.
- Product Level – Applies to specific add-on boxes for individual products.
Global Level Placeholder Image
A Global Placeholder Image will be displayed in all add-on boxes across your entire store. This is ideal for shop owners who want a consistent placeholder image for all their products.
Example:
If you’re a shop selling juice or wine bottles, you could set a global placeholder image of a bottle that will appear in all empty add-on boxes throughout the site.
How to Set a Global Placeholder Image:
- Go to the Custom Product Boxes settings page.
- Locate Global Add-on Placeholder Image (available only in Modern Layout).
- Click on the Upload button, select or upload an image from your media files, and save the changes.
Here’s how the placeholder image looks on the box product page.
Product Level Placeholder Image
A Product-specific Placeholder Image allows you to set a different placeholder image for each individual product. This is perfect for shops offering a variety of boxes with different add-on options.
Example:
If you’re a sweet shop owner selling boxes of cookies and donuts, you could set a cookie image 🍪 as the placeholder for the Box of Cookies and a donut image 🍩 for the Box of Donuts.
How to Set a Product-Specific Placeholder Image:
- While editing the specific product, go to the Custom Products Settings accordion tab.
- Find the Custom Add-on Placeholder Image (available only in Modern Layout).
- Click on the Upload button, select or upload an image from your media files, and then publish or update the product.
Here’s how it looks on the Donuts box page.




